BA passengers delayed after airline suffers ‘IT outage’

&Tab;&Tab;<div class&equals;"wpcnt">&NewLine;&Tab;&Tab;&Tab;<div class&equals;"wpa">&NewLine;&Tab;&Tab;&Tab;&Tab;<span class&equals;"wpa-about">Advertisements<&sol;span>&NewLine;&Tab;&Tab;&Tab;&Tab;<div class&equals;"u top&lowbar;amp">&NewLine;&Tab;&Tab;&Tab;&Tab;&Tab;&Tab;&Tab;<amp-ad width&equals;"300" height&equals;"265"&NewLine;&Tab;&Tab; type&equals;"pubmine"&NewLine;&Tab;&Tab; data-siteid&equals;"111265417"&NewLine;&Tab;&Tab; data-section&equals;"2">&NewLine;&Tab;&Tab;<&sol;amp-ad>&NewLine;&Tab;&Tab;&Tab;&Tab;<&sol;div>&NewLine;&Tab;&Tab;&Tab;<&sol;div>&NewLine;&Tab;&Tab;<&sol;div><p>Holidaymakers are facing disruption due to a system problem with British Airways&period;<br &sol;>&NewLine;It came as scores of Britons headed overseas for the long weekend and half-term school holidays on Saturday morning&period; A spokeswoman for the airline said&colon; &&num;8220&semi;We apologise to customers who are facing some delays following an IT outage this morning&period; We are working to resolve the problem as quickly as possible&period;&&num;8221&semi;<&sol;p>&NewLine;<p>BA&&num;8217&semi;s website was unavailable and some travellers claimed they could not check in on the mobile app&comma; with many venting their frustration on social media&period; One passenger&comma; Henry Tail&comma; tweeted&colon; &&num;8220&semi;Hey &commat;British&lowbar;Airways&comma; couldn&&num;8217&semi;t log in to the app with my boarding pass on because systems were down and I missed my flight&period; What can I do&quest;<&sol;p>&NewLine;<p>Another&comma; Nadia Whittley&comma; posted&colon; &&num;8220&semi;British airways computers down T5 and standstill&comma; stranded on the plane and they make us pay for food&excl;&excl; Please retweet this indicency&excl; &lpar;SIC&rpar;&&num;8221&semi;<br &sol;>&NewLine;Julie Adie wrote&colon; &&num;8220&semi;We are on the runway&period;&period; For hour now&period;&period;no offer of drinks&period;&period;and because ba only takes cards now&comma; we only have cash&&num;8230&semi;wat we supposed to do&excl;&excl;&quest;&quest; &lpar;SIC&rpar;&period;<&sol;p>&NewLine;<p>Melissa Davis&comma; who runs MD Communications&comma; a legal PR agency in London&comma; was held for more than an hour and a half on the tarmac at Heathrow&comma; on board a BA flight returning from Belfast&period; Speaking from the plane&comma; Miss Davis said the air conditioning had been off &&num;8220&semi;so I don&&num;8217&semi;t think we will be going anywhere any time soon&&num;8221&semi;&comma; but added that the passengers had been kept informed by their pilot and given water while they remained seated&period;<&sol;p>&NewLine;<p>She later said she and others were then told they could not transfer to other flights because &&num;8220&semi;they can&&num;8217&semi;t bring up our details&&num;8221&semi;&period; Mr Tail&comma; a 27-year-old teacher from London&comma; claimed he had missed his flight to Rome because of the technical problems&period;<&sol;p>&NewLine;<p>&&num;8220&semi;I checked in online using the BA app at 8&period;15 for my flight at 9&period;25&comma; then went and had breakfast&comma;&&num;8221&semi; he said&period;<br &sol;>&NewLine;&&num;8220&semi;At some point the app restarted and when I went to go through security I couldn&&num;8217&semi;t log in to my booking to get my QR code&period; &&num;8220&semi;This meant I couldn&&num;8217&semi;t go through security&comma; and by the time I&&num;8217&semi;d gone back and forth to various customer service desks the flight had closed&comma;&&num;8221&semi; he said&period;<&sol;p>&NewLine;<p>&&num;8220&semi;I&&num;8217&semi;ve tried to call customer services but their systems are still down so they weren&&num;8217&semi;t able to help me&comma; and they told me it was a worldwide issue&comma;&&num;8221&semi; he added&period; Gareth Wharton&comma; also at Heathrow Terminal 5&comma; tweeted a picture of BA staff writing gate information on a whiteboard amid the systems outage&period;<&sol;p>&NewLine;<p>It comes a day after passengers at Gatwick Airport faced chaotic scenes and long queues due to a baggage system problem&period; Those taking flights on Friday were forced to travel without their hold bags and were asked to carry any essential items in their hand luggage&period;<&sol;p>&NewLine;&Tab;&Tab;&Tab;<div style&equals;"padding-bottom&colon;15px&semi;" class&equals;"wordads-tag" data-slot-type&equals;"belowpost">&NewLine;&Tab;&Tab;&Tab;&Tab;<div id&equals;"atatags-dynamic-belowpost-68ed351c07a8d">&NewLine;&Tab;&Tab;&Tab;&Tab;&Tab;<script type&equals;"text&sol;javascript">&NewLine;&Tab;&Tab;&Tab;&Tab;&Tab;&Tab;window&period;getAdSnippetCallback &equals; 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