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		</div><p>Fraudsters are suspected of targeting a website created to refund Thomas Cook customers, the British Civil Aviation Authority (CAA) has said.</p>
<p>The aviation regulator said it has taken “urgent action” over the suspicious online activity and will inform the police.</p>
<p>It has added further verification checks to its refund process and pledged to seek prosecutions where there is evidence of deception.</p>
<p>Some of the concern is understood to have risen from a series of low-level claims, which often indicates fraud.</p>
<p>Around 100,000 claims have been made since the website went live yesterday morning.</p>
<p>It was set up to enable people with Atol-protected bookings for Thomas Cook holidays due to begin after the firm collapsed on September 23 to obtain refunds.</p>
<p>This relates to more than 360,000 bookings covering trips set to be taken by 800,000 people.</p>
<p>Atol-protected customers who were already abroad when Thomas Cook failed can also claim for the cost of replacing the parts of their holiday which were financially protected, or out-of-pocket expenses for delayed flights.</p>
<p>The British CAA is aiming to pay refunds within 60 days of receiving a valid form and wants to crack down on fraudulent activity to avoid any delay.</p>
<p>Deirdre Hutton, who chairs the organisation, said: <em>“This morning we have taken urgent action in response to what we believe is attempted fraudulent activity in relation to refunds for Thomas Cook customers.</em></p>
<p><em>“If you have made a claim directly with us, then your claim is being processed and you do not need to take any action.”</em></p>
<p>She added: <em>“Please help us to combat the risk of fraud by not submitting your details to any other website.</em></p>
<p><em>“Our focus is on getting money back to the right people as soon as possible and combating fraud in every way possible.”</em></p>
<p>The CAA was forced to apologise yesterday after its system struggled to cope with “unprecedented demand” in the hours after it launched.</p>
<p>Many people received an error message after entering their details, meaning their claims were not submitted.</p>
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