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		</div><p><a href="http://londonglossy.com/wp-content/uploads/2010/12/three-energy-firms-worst-rated.jpg"><img class="alignnone size-full" title="EDF, npower and Scottish Power were given the worst star rating by Consumer Focus" src="http://londonglossy.com/wp-content/uploads/2010/12/min-three-energy-firms-worst-rated.jpg" alt="EDF, npower and Scottish Power were given the worst star rating by Consumer Focus"/></a></p>
<p>Three of the biggest energy companies in the UK have been given just two stars by a consumer watchdog in a new complaints league table.</p>
<p>EDF, npower and ScottishPower were given the worst star rating by Consumer Focus for the number of complaints they received in relation to their market share.</p>
<p>Scottish and Southern Energy (SSE) came top of the league table with four stars, while British Gas and E.On both received three stars.</p>
<p>The consumer watchdog ranked the &#8220;Big Six&#8221; energy firms to help consumers decide which supplier will give them the fewest problems or best handle any complaints.</p>
<p>Scores were weighted to take into account the severity of each complaint such as the length of time it took to be resolved.</p>
<p>Consumer Focus said the &#8220;Big Six&#8221; received 4.6 million complaints in the last financial year.</p>
<p>Its research showed consumers wanted to be able to compare how companies handled complaints when considering switching supplier.</p>
<p>Energy UK, which represents the &#8220;Big Six&#8221; electricity and gas suppliers, said a uSwitch survey in September found customer satisfaction was at an all time high of 73%.</p>
<p>Christine McGourty, director of Energy UK, said: &#8220;Britain&#8217;s energy companies have co-operated with Consumer Focus over the past year on this. The opportunity to provide consumers with more information on the industry&#8217;s performance is welcome.</p>
<p>&#8220;In a competitive market, all energy companies take customer service extremely seriously. In independent surveys, customer satisfaction levels have markedly improved in recent years.&#8221;</p>
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