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Monday, October 13, 2025
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Civil Aviation Authority

Thomas Cook refunds hit €338m

More than 90% of Thomas Cook customers who claimed an Atol refund have been paid, according to the aviation regulator. The Civil Aviation Authority (CAA)...

Thomas Cook refund website crashes shortly after opening

Thomas Cook customers struggled to apply for refunds after the claims website crashed shortly after opening. Some users received error messages while attempting to input...

BA ordered to explain its treatment of passengers ahead of strike

British Airways has been ordered by the aviation regulator to explain how it is meeting its consumer rights obligations over next month’s pilot strikes. The...

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