Royal Mail beats delivery targets


The Royal Mail said its targets for delivering letters on time have been beaten in recent months

Targets for delivering first and second-class letters on time have been beaten in recent months, the Royal Mail has revealed.

A total of 93.7% of first-class mail was delivered the next working day after posting, ahead of the 93% target, while second-class post achieved a 99% performance, 0.5% ahead of the target of delivery within three working days.

Standard parcels were 6.8% above target at 96.8% in the three months to September.

Mark Higson, Royal Mail’s managing director, said: “These results have been delivered alongside Royal Mail’s wide-ranging modernisation programme. They are a credit to our postmen and women’s commitment and dedication to our customers.”

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