Targets for delivering first and second-class letters on time have been beaten in recent months, the Royal Mail has revealed.
A total of 93.7% of first-class mail was delivered the next working day after posting, ahead of the 93% target, while second-class post achieved a 99% performance, 0.5% ahead of the target of delivery within three working days.
Standard parcels were 6.8% above target at 96.8% in the three months to September.
Mark Higson, Royal Mail’s managing director, said: “These results have been delivered alongside Royal Mail’s wide-ranging modernisation programme. They are a credit to our postmen and women’s commitment and dedication to our customers.”