Uber launches appeal against London licence refusal

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Uber has launched an appeal against Transport for London’s (TfL) decision to refuse to renew its operating licence in the English capital over safety concerns.

The ride-hailing app firm’s regional general manager for northern and eastern Europe, Jamie Heywood, said safety is its “top priority” after the appeal was filed at Westminster Magistrates’ Court.

He continued: “We are committed to Londoners and are working closely with TfL to address their concerns and requests, as we have since 2017.”

TfL rejected Uber’s application for a new London licence last month, due to “several breaches that placed passengers and their safety at risk”.

We are further strengthening our robust systems

It found that a change to Uber’s systems allowed unauthorised people to upload their photographs to legitimate driver accounts, enabling them to pick up passengers.

This resulted in 43 drivers making at least 14,000 uninsured trips.

Some of these drivers were unlicensed and one had received a police caution for distributing indecent images of children, TfL said.

Uber says its London operation has 45,000 licensed drivers and 3.5 million customers.

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