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Tuesday, December 7, 2021

Twitter launches Safety Centre tool to tackle online abuse

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Even since now-departed Twitter CEO Dick Costolo said at the beginning of the year that the social media site “sucks” at dealing with online abuse, the firm has been pushing to improve things.

The latest move has been revealed today, with the launch of Safety Centre, a new area of Twitter that the micro-blogging site says is a resource for anyone to use to learn about online safety on Twitter and the web in general.

The new site is broken down into three main sections: Tools, Policies and Enforcement – detailing how you can customise the site to suit you, the rules and regulations that Twitter applies, and how it enforces these rules.

Facebook created a similar site earlier this year to clarify how it dealt with different types of content in the wake of criticism over extreme material ranging from terrorism to potential child abuse.

As well as the short, sharp explainer sections, there are also help pages aimed at different Twitter users; from teenagers to parents and educators. Each of these three sections has advice for that group on how to get the most from Twitter, with the Teens section focusing on privacy, thinking before you share, and dealing with bullying.

In a blog post announcing the new centre, Twitter said: “This resource is a result of our work with online safety experts who continuously help us to promote good digital citizenship.

“Your online safety is a shared responsibility, and digital citizenship is essential to fostering a safe environment for all. As Twitter evolves along with the world of online safety, we will continue to create new materials for the Safety Centre.”

Twitter is in a continuous battle with Mark Zuckerberg’s site as it looks to boost user numbers from around 300 million to the Facebook levels of more than 1.3 billion globally.

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